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Our goal is your complete satisfaction! If we have not delighted you, all unworn, unwashed or defective merchandise may be exchanged for FREE within 30 days of purchase (excludes items shipped directly from 3rd party brands, items purchased through Amazon or using PayPal). We are happy to process an exchange for a new size, color, or different item at no additional shipping charge.
If you would prefer to return the item, all unworn, unwashed or defective merchandise can be returned within 90 days of purchase for a refund of the purchase price (excluding shipping and prepaid return label charges). For Returns made after 90 days we will issue a gift card equal to the purchase price (less shipping and prepaid label charges) that can be used toward a future purchase. **All international orders are final after 90 days.**
Exchanges are processed as new orders; you’ll see a charge for the new order and a refund for the returned items.
For merchandise shipped directly from
our warehouse, please return merchandise to:
2300 Southeastern Ave.
Indianapolis, IN 46283
We do not currently offer exchanges for Canadian orders. Please return your item(s) by using the return instructions above. We encourage you to place a new order via the link below:
For returns on international orders, you are responsible for all return fees including shipping, duties and taxes. Jessica London® does not take title or risk of product until the goods are received.
We do not currently offer exchanges for International orders. Please return your item(s) by using the instructions above. We encourage you to place a new order via the link below: